I am presently doing some intense research on services, service patterns, message exchange patterns and many other issues related to services (No surprise there). However, I can't do that without external help and since many people are reading my blog, I can just as well start asking around right here:

I would like to get in touch with companies (preferrably insurances and banks) who afford a corporate history department. The ambitious goal I have is to reconstruct a few banking or insurance or purchasing business processes of ca. 1955-1965. I have come to believe that there is a lot, a lot to be learned there that will be very useful to what we're all doing. The deal is that if you share, I share whatever I have as soon as I have it. My contact address is clemensv@newtelligence.com